Community Service Agency (CSA)

How does the CSA program help?

INTENSIVE CARE COORDINATION (ICC) is a voluntary service that uses the Wraparound care planning process to coordinate multiple services and supports for youth with Serious Emotional Disturbance (SED).

The Care Coordinator is responsible for working with the youth and family to:

• Complete a risk management and safety plan
• Conduct a comprehensive home-based assessment of the youth’s and family’s strengths and needs
• Assemble a care planning team of the family’s preference made up of formal and natural supports to help support the youth and family
• Develop an Individual Care Plan (ICP) that guides the family and team in pursing goals identified by the care planning team
• Make sure services and supports identified on the ICP are in place and coordinated
• Collaborate with other collaterals (emergency services, hospitals, primary care physicians, mental health providers, schools, state agencies, etc.).

FAMILY SUPPORT & TRAINING (FS&T (FAMILY SUPPORT & TRAINING)) The family partner works closely with the care coordinator (for youth in ICC) to help the parent/caregiver of the youth with:

• Teaching the parent/caregiver how to navigate the child-serving systems.
• Identifying available services and supports in the community.
• Developing connections with self-help or support groups.
• Supporting and coaching the parent/caregiver in reaching goals

FAMILY-BASED INTENSIVE TREATMENT (FIT) Is a community-based therapeutic treatment intervention for families with a child who has been experiencing significant disruption to their mental health functioning, which has been impacting their ability to remain safe and productive in the community, school, and home environments.

• Families will work with a comprehensive team consisting of a masters-level clinician, a paraprofessional, and a family partner, to address the needs of their child through targeted case management, family therapy, and skill training.
• The program is solution-focused and intended to be short term, with the typical length of treatment being 4-6 months.
• Robust discharge planning that may include step-down to clinic or home-based services, as determined to be appropriate by the team and family.